Contact Us

Getting in touch with us is easy. You can open a live chat with one of our representatives, send us a message, or call if you prefer. Whatever your query, we’re here to help.

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Our Client Support team is here to answer your questions from 9am to 6pm Monday to Friday, excluding bank holidays. If you are contacting us about your account, we may ask you a few security questions first to ensure you are the true account owner.

Live chat

Stay online, start a live chat and you’ll find help is just a few clicks away.

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Call us

Free from UK landlines. Dial 020 7071 3700 if calling from a mobile or abroad.

0800 358 2030

Our office is located at: Wimbledon Bridge House, 1 Hartfield Road, London SW19 3RU


If you have questions about us, take a look at the answers to some of our most frequently asked questions.